Introduction

PipsGram is committed to providing quality services and products to our users. This Refund Policy explains the conditions under which refunds may be granted and how to request one. By making a purchase on PipsGram, you agree to these terms.

Refund Eligibility

Refunds are available under the following conditions:

               
• Subscription Services: Refunds for subscription-based services are available if requested within 7 days of the initial purchase and if the services have not been extensively used.

               
• Digital Products: Refunds for digital content (e.g., expert advisors, indicators, eBooks, videos) are only provided if the product is defective or unusable, and the issue is reported within 48 hours of purchase.

               
• Accidental Purchases: If you accidentally made a purchase, you must contact us within 48 hours to request a refund. Approval is subject to review.

Non-Refundable Items

Refunds are not available for the following:

               
• Used or extensively accessed subscription services.

               
• Digital products that were successfully delivered and are not defective.

               
• Promotional or discounted purchases unless explicitly stated.

How to Request a Refund

To request a refund, follow these steps:

               
1. Contact our support team at Support@pipsgram.com.

               
1. Provide your account details, purchase receipt, and a detailed explanation of your refund request.

               
1. Our team will review your request and respond within 5 business days.

Processing Refunds

Approved refunds will be processed within 7 business days. The refund will be issued to the original payment method. Please note that processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about this Refund Policy or need assistance, contact us: